Site Support

Our site support specialists assist study staff with all aspects of recruitment and engagement, ensuring they feel supported and freed up to focus on patient care. From referral follow-up and local advertisement placement to lost to follow-up and site ambassador programs, we offer scalable services to meet any challenge at any point in the study.

Leave us a message about your needs

OUR SITE SUPPORT DELIVERS

100%

Effort we put into ensuring site staff feel supported.

94%

Investigator meeting participants who cite BBK as informative and innovative.

52%

Increase in new digital technology adoption by sites in 2018.

Customized support to strengthen site relationships and energize recruitment efforts.

Nurse with a headset on

Your Study Nurse

An outbound call center designed to assist with appointment scheduling and secondary prescreening.

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Referral Management

Added support to ensure study staff are actively engaged with referral follow-up activities.

Phone handset next to a speech mark

Site Ambassador

Assistance with panel mining efforts, prescreening patients over the phone, and scheduling initial visits.

What we want to know most is how we can help.

  • Multilingual Helpdesk
  • Study Inbox Management
  • Mobile & Desktop Messaging
  • Controlled Email Communications
  • Innovation Webinars
  • One-on-One Teleconferences
  • On-site Ambassador Assistance
  • Interactive Investigator Meeting Presentations
  • Site Voice
  • Advertising Request Management
  • RSG® Arrive & RSG® Card Site Concierge
  • Real Time Access to Key Study Information

MORE ON THE UNBURDENED SITE

SITE VOICE

STRATEGIC COMMUNICATION TOOLS