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RSG® Study Buddy Service

Direct Communication to Patients

At different times throughout the day, mobile apps, email, and desktop websites represent the best information channels for study participants and caregivers. The My Clinical Study Buddy® multi-platform communications program provides study participants with a multimedia approach to information, increasing access and engagement.

Complete with a host of helpful tools, such as customized visit reminders, visit overviews, and educational resources, participants are provided with the study-related support and information they need – wherever and whenever they need it.

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Slideshow of the different Study Buddy services across different devices

HOW THEY USE IT. WHEN THEY USE IT.

The rise of multi-platform engagement is a result of how people choose to consume and interact with devices, which are based on a combination of personal preference and time of day.

% of Each Platform’s Average Daily Impressions by Hour

A host of ways to securely communicate with patients and caregivers.

Mobile App

Provides patients and caregivers with the convenience of on-the-go access to key study tools and resources.

Desktop Portal

Provides patients and caregivers with home or work access to key study tools and resources.

Your Study Nurse

Trained call center representatives assist with appointment scheduling and secondary prescreening.

SMS Communications

Keeps the study top-of-mind with the delivery of important reminders and notifications.

Sharing Study Findings

Summaries of study findings are shared with participants to enhance their clinical research experience.

Home Visits

Research-trained nurses conduct certain study procedures in the patient's home, reducing the burden of a site visit.

MORE ON THE ENGAGED PATIENT

RSG® CARD

Payment & Reimbursement Program

RSG® ARRIVE

Patient Travel Program

PATIENT VOICE & CULTURAL ADAPTATION

Referring Physician Outreach