Designed specifically for clinical research, RSG® Arrive manages all travel-related logistics – operational and financial – for patients and site staff. From car and shuttle booking, to international flight and accommodation management, our specialized agents ensure that patients get to and from each study visit as simply and seamlessly as possible.
Vetted, professional drivers ensure on-time arrival and assistance for all study visits
Flights – both domestic and international – with support for special travel needs
Hotel accommodations conveniently located near the patient's study site
Fully integrates with our patient reimbursement program for travel flexibility
Electronic and translated information with all travel details clearly provided
Special and preferred rates for travel and hotel – providing added cost-savings
To learn more about the RSG® Arrive patient travel assistance program or to discuss a specific project, please contact us.
RSG® Arrive offers a high level of customized service to support the unique complexities of clinical trial participation. Designed to ease travel stresses – for both patients and sites – our support can extend to securing travel documentation, providing medical travel companions, arranging for interpreters, and much more. Sensitive to the needs of study participants and their families, RSG® Arrive is also designed to comply with sponsor-specific regulatory guidelines.
Administrative burden is greatly reduced as site staff is only required to complete a single form to initiate the travel coordination process.
Translated travel itineraries are approved by site staff to ensure accuracy, and shared electronically with patients to ensure a smooth travel experience.
Travel or medical needs – specific to a particular condition or traveler – can be accommodated by our specialized team of travel experts.
Personal interpreter and travel companion to coordinate local travel logistics and provide translation services for visiting study participants.
From translated itineraries to 24/7 multilingual travel support, RSG® Arrive helps patients prepare for every study visit.
Easy access to all patient travel services through the RSG® Arrive Personal Travel App.