The Patient Experience Company^™

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BBK Worldwide

For 35 years, we’ve been on the crest of the wave with regard to the development and evolution of the patient recruitment industry. Backed by efficacy data and market research, we’ve encapsulated everything we’ve learned to become The Patient Experience Company^™. By educating consumers, engaging participants, unburdening sites, and supporting sponsors, BBK is redefining what it means to be patient centric within the clinical research industry.

The patient experience begins below, as an educated consumer learning about clinical trials.

About Us

Educated Consumers

An informed patient begins with an educated consumer. According to BBK’s widely-cited “Will and Why” surveys, the more consumers understand the science behind a clinical study and the protections afforded them as participants, the greater is the likelihood they will want to become part of a study.

Contributing to the cause of clinical trial awareness and acceptance has been a driving force for BBK Worldwide.

See what bbk offers to educate consumers

Contributing to the clinical study and disease awareness dialogue.

Keeping in touch with the groups they care about.

Making connections through new-age media.

Providing physicians with an informative framework for referrals.

Engaged Participants

The fact of the matter is that patients and their caregivers spend more time researching a condition on the internet or reading healthcare materials than they spend with an actual care provider. BBK’s approach is to use this fact for the benefit of the study, ensuring that the tools and services we provide feel like an extension of the site staff, placing what participants see and read into a meaningful context.

See what bbk offers to engage participants

Making participants feel as though there’s always somebody by their side.

Understanding individual and cultural perspectives.

Ensuring a quick and easy way for payments and reimbursements.

Eliminating travel barriers.

Engaged Participants

The fact of the matter is that patients spend more time researching their condition on the internet or by reading healthcare materials than they spend with an actual care provider. BBK’s approach is to use this fact for the benefit of the study, ensuring that the tools and services we provide feel like an extension of the site staff, placing what patients see and read into a meaningful context.

See what bbk offers to engage participants

Unburdened Sites

We know that nothing surpasses the care and attention from a provider when it comes to patient satisfaction. And, nothing makes a doctor or nurse more satisfied than an engaged patient. That’s why BBK is dedicated to easing the recruitment, enrollment, and administrative workloads for site personnel — making sure to maximize the time they have to spend with patients.

See what bbk offers to unburden sites

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Communicating with sites about their individual needs.

Creating communication tools that sites want to use.

Supporting sites anywhere, anytime, through any channel.

Supported Sponsors

With legal, regulatory, financial, medical, and technical consultants, clinical teams are constantly challenged by complex management situations. To that end, our goal in supporting sponsors is to be a productive and effective member of the study community — with our services and products embraced by sponsors as a part of the solution.

See what bbk offers to support sponsors

Strengthening the relationship between sponsors and their sites.

Providing the reporting and analysis necessary for all stages of study execution.

Ensuring the seamless integration of clinical team needs and tactical implementation demands.

Building long-term partnerships for study success – time and time again.

Supported Sponsors

See what bbk offers to support sponsors

The Patient Experience Company^™

BBK Worldwide

BBK Worldwide

Educated Consumers

Engaged Participants

Engaged Participants

Unburdened Sites

Supported Sponsors

Supported Sponsors

Educated Consumers

Engaged Participants

Unburdened Sites

Supported Sponsors

Innovative Technology

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The Patient Experience Company™

BBK Worldwide

BBK Worldwide

Educated Consumers

Engaged Participants

Engaged Participants

Unburdened Sites

Supported Sponsors

Supported Sponsors

The Patient Experience Company^™